Vortex crafts

Terms and conditions

These terms and conditions apply to all users of this website and on-line shop located at (https://vortexcrafts.co.za).

By registering on this web site, using any service or information we offer, or entering into any agreement (including purchases) with/from the owners or staff of the website you agree to be bound by the following Terms and Conditions:

Product Information and Correct Use of Products Purchased

Information on each product is available on their respective product pages. Essential product or safety information will also be included with the product prior to shipping. Product pages may be amended or removed as may be required without notice. If you have any queries about a product sourced from us, please use the “contact us” section in the menu to get in touch.

Limit of Liability

Returns and refunds are governed by our Returns Policy. In the unlikely event that you are not satisfied with a particular product purchased from us, we may elect to replace it, partially refund, or grant a full refund at our sole discretion.

The responsibility lies with you to research the correct way to use, or safely store, any particular product sold or promoted on this website, according to the original manufacturers instructions. We can only tell you what we know. In no way do we accept liability whatsoever for any oversight on our part, nor how you use the products, nor do we accept liability for any consequences of using our products. All information on this website is presented in good faith. It is not intended as training material and it does not comply with any health or safety standard. Even if you followed a demonstration presented on this website to the letter, we accept no responsibility for any consequences of doing so. It may have worked for us, but we can not guarantee it will work for you.

Privacy is governed by our Privacy Policy. We take privacy seriously, and we do everything we can, within reason, to protect your privacy when you register your information on our website. Sadly, nothing online is immune to hacking, thus we can only make limited guarantees. We won’t sell, nor make available for free, any of your personal information to any third party. We do not accept any liability for damages caused by any information that was compromised through a security breach of this website. In such an event, we will collaborate with any person affected by such a breach in that we will make available any logs and records required in criminal investigations which may ensue. We offer no remedies for any losses incurred due to such an event.

Vortex Crafts Policies and Methods

All the documents listed in these Terms and Conditions serve as annexures to this main document. By agreeing to these Terms and Conditions, you agree to be bound by all the methods and conditions as set out in the annexure documents as well. The annexure documents are linked inside this document, but all these documents are permanently linked at the bottom of each page over the entire website as well.

Annexures:

•Privacy Policy
Our privacy policy stipulates how we collect, use, and protect your data.

•Payment Information
Purchases and payments are governed by this document.

•Delivery Information
This document governs the delivery of products purchased, as well as the information we need to share with delivery service providers.

•Return Policy
Information about replacement of products and refunds of defective products are contained in this document.